This September 9–11, 2025, TDR will be at Liège Airport for OPENeX 2025 — one of Europe’s most significant cross-border e-commerce and logistics gatherings. We are excited to showcase how our solutions in Duty Drawback, Returns Goods Relief, Trade Advisory, and EU Duty Reclaim can help supply chain and logistics leaders unlock compliance, reduce costs, and streamline international operations. If you’re attending, make sure to connect with us to explore how we can help your business turn regulatory challenges into competitive advantages.

Interested in meeting TDR at the expo or simply get in touch? Click here to reach out!

OPENeX 2025 — Where Innovation Meets Cross-Border Trade

Hosted at Liège Airport and presented by NeX eCommerce in partnership with the ACE Air Cargo Event and LGG e‑Com Day, OPENeX 2025 unites over 500 senior decision makers from across the e-commerce, logistics, and freight industries. Its “one ticket, three events” format offers a dynamic platform to explore the future of global e-commerce logistics and compliance.

This year’s program is set to deliver:

• Masterclasses from industry leaders.
• High-impact networking opportunities.
• Exclusive 1:1 meetings for direct collaboration.
• Real-world case studies on overcoming supply chain and regulatory challenges.

For businesses engaged in cross-border trade, OPENeX 2025 is not just an event — it’s a strategic opportunity to align with innovators, regulators, and industry disruptors.

Why TDR’s Solutions Matter — Especially Now

For e-commerce businesses, regulatory complexity and changing trade rules across the UK, EU, and US can be costly and time-consuming. From post-Brexit customs barriers to the increasing cost of returns and customer expectations for smooth cross-border shopping experiences, decision makers need both strategic advisory and hands-on operational solutions.

TDR (Trade Duty Reclaim) has built its service portfolio to address exactly these challenges. At OPENeX 2025, we’ll be focusing on four key solutions that deliver measurable value — whether you’re a small DTC merchant or a multinational e-commerce platform.

Duty Drawback — Recover Margins from Cross-Border Flows

The challenge: When goods are imported and then later exported, returned, or destroyed, businesses often lose money on unrecovered tariffs and customs duties.

Our solution: TDR’s Duty drawback service automates reclaiming these costs — recovering up to 100% of duties for eligible products. This is ideal for brands operating out of centralized European hubs or managing multiple return points across markets.

• Use cases:
  • Fashion & electronics merchants managing high volumes of returns.
  • Retailers with European distribution hubs fulfilling international orders.
  • Importers exporting unsold stock or replenishing other markets.
• Benefits:
  • Recover significant capital tied up in duties.
  • Improve cash flow and operational flexibility.
  • Seamlessly integrate into supply chain management systems.

Returns Goods Relief (RGR) — Duty-Free Returns Made Simple

The challenge: E-commerce return rates often exceed 20% — and for cross-border sales, return logistics can inflate costs and erode customer satisfaction. Post-Brexit trade has made this even more complex.

Our solution: TDR’s RGR service ensures goods returning to their original market avoid unnecessary re-import duties and VAT. This means a smoother customer experience and substantial operational savings.

• Use cases:
  • Fashion merchants with high cross-border return rates.
  • UK/EU brands managing post-Brexit reverse logistics.
  • Inventory planning teams looking to restock or dispose of returned goods efficiently.
• Benefits:
  • Avoid paying duties twice on the same goods.
  • Increase reverse supply chain speed and efficiency.
  • Boost customer trust with hassle-free returns.

Trade Advisory — Navigating a Complex Regulatory World

The challenge: Entering and operating in multiple jurisdictions exposes businesses to a constantly changing compliance environment that can lead to delays, penalties, and lost opportunities.

Our solution: TDR’s advisory services provide expert guidance on:

• Rules of origin and customs valuation.
• Brexit-related trade changes.
• VAT optimization for different sales channels.
• Risk mapping and simplified customs procedures.

Our consultants work alongside your team to ensure compliance, plan market entry, and mitigate risks before they impact your operations.

EU Duty Reclaim — Unlocking Refund Opportunities

The challenge: Many companies trading across the EU miss out on reclaiming duties simply because the processes are complex and fragmented across member states.

Our solution: TDR specializes in accessing refund schemes, handling export refunds, and managing all necessary customs documentation — ensuring businesses recover every euro they are entitled to.

What to Expect from TDR at OPENeX 2025

We will be sharing case examples (with anonymized data) showing how clients have saved millions in recovered duties and avoided unnecessary costs.

We will also offer exclusive 1:1 advisory sessions, where our experts will discuss your company’s unique supply chain challenges and outline strategies to unlock cost recovery opportunities and accelerate compliance readiness.

Why This Matters for Supply Chain Decision Makers

In 2025, global supply chain realities are shaped by:

• Ongoing regulatory change in major markets.
• Rising transportation and customs costs.
• Increased customer expectation for affordable, frictionless cross-border shopping.

These trends make cost recovery and compliance agility essential to competitiveness.

By working with TDR, decision makers can:

• Lower landed costs with automated recovery and RGR capabilities.
• Expand into new markets faster with expert compliance insights.
• Protect margins against global cost pressures.
• Deliver better customer experiences through smoother logistics and returns.

Join Us in Liège

If you’re attending OPENeX 2025, we invite you to visit our booth, join our talks, and book a time with our experts. Whether you are rethinking your returns policy, planning to open new markets, or seeking to recover millions in unreclaimed duties, TDR can help you design a strategy that works.

This is more than an event for us — it’s an opportunity to meet decision makers face-to-face, share our expertise, and help shape the future of compliant, cost-efficient cross-border e-commerce.

Interested in meeting TDR at the expo or simply get in touch? Click here to reach out!